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Return Policy

 

Defective Items 

The return or exchange of a product will be accepted if there is any defect (damage, etc. which existed from the beginning or which occurred during shipment) is discovered as long as the product is returned to us (at our cost) within 7 days of the date of its arrival at the shipping address provided. Please contact us through email before you ship back the products. 

Shipping address:

Sekai-e (Seisuke Hamono)

2-1-11 Matsugaya, Taito-ku, Tokyo, Japan 111-0036

Tel: 070-1477-4099

 

Other Returns

In cases the product is returned due to any reason attributable to the customer, return of said product will be accepted only if it is unopened and unused, and is returned (at the customer’s expense) within 7 days of the date of its arrival at the shipping address provided.

When a product is returned, the amount which the customer paid to us will be refunded (Shipping fees will be deducted in cases where the product is returned for any reason attributable to the customer)

Shipping address:

United States

Seisuke Knife
1526 NE Alberta st, 
Portland OR 97211

Outside of United States
Japanny
Shuo-ku Minatojima-Nakamachi
6-4-2 SH Building Kobe Hyogo 6500046